Welcome to a new edition of the Famous Interviews with Joe Dimino series .. On this episode, we talk with The Customer Service Revolutionizer Johann Diaz .. He is transforming Service Excellence Across Industries with AI Innovation and has over 35 years of experience at the intersection of technology, service excellence, and operational strategy. As a a seasoned business and technology leader, he has made a significant impact across a variety of industries. His deep expertise in Enterprise Service Management, Service Transformation, and Customer Experience makes him a compelling guest for any podcast exploring the future of service, digital transformation, and operational efficiency. Johann's career is marked by a unique blend of hands-on experience and strategic leadership. From his base outside of London, we get into it all. Enjoy.
More on Johann - https://www.service-revolution.com/
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